Here you will find answers to frequently asked questions about our products for personal use – including lash lift, brow lift, mascara, eyeliner, lash serum, keratin serum, tweezers, eyebrow pencils and eyeshadows.

💫 Lash Lift – Frequently Asked Questions

1. What is a lash lift kit?
   A lash lift kit contains everything you need to lift your natural lashes at home, without using eyelash extensions.

2. Can I do a lash lift myself at home?
   Yes! Our kits are designed for safe home use with clear instructions.

3. How often can I do a lash lift?
   Approximately every 6–8 weeks, depending on how fast your lashes grow.

4. How long does a lash lift take at home?
   Approximately 30–45 minutes, including preparation, application and aftercare.

5. Do you get curled lashes right after?
   Yes, the results are visible immediately – but avoid water and makeup for the first 24 hours.

6. Does lash lift work on short lashes?
   Yes, but longer lashes give clearer results. A lash serum beforehand can help.

7. Does lash lift hurt?
   No, it shouldn't hurt if you follow the instructions carefully.

8. Can I dye my lashes in conjunction with a lash lift?
   Yes, our combo kits include coloring. Coloring should be done after the perm.

9. Can I wear contact lenses immediately after?
   We recommend waiting 24 hours before using lenses again.

10. What do the products contain?
    Our products are free of parabens and contain caring ingredients such as keratin and collagen.

11. How long does a lash lift kit last?
    A standard kit is enough for approximately 4-6 treatments depending on quantity. May vary depending on kit

12. What should I avoid afterwards?
    Water, oil-based products and makeup for at least 24 hours.

13. How do I remove lash lift?
    The effect will fade away naturally. Do not try to remove the treatment prematurely.

14. Are your products tested?
    Yes, they are quality tested and CE marked according to EU standards.

15. Can I use the lash lift kit while pregnant?
    We recommend consulting a doctor – some people are more sensitive during pregnancy.

✨ Brow Lift – Frequently Asked Questions

1. What is a brow lift kit?
   A home kit to shape, fix and lift eyebrows – without a salon visit.

2. Is a brow lift safe to do at home?
   Yes, our kits are designed for home use with clear step-by-step guides.

3. How long does a brow lift last?
   Usually 4–6 weeks depending on skin type and care.

4. Can I dye my eyebrows at the same time?
   Yes, but do the coloring after the brow lift for best results.

5. Is a brow lift suitable for everyone?
   Yes, but you will get the best effect if you have medium to full brows.

6. Will the brows become hard?
   No, but they are held in place thanks to a light fixation.

7. What should I avoid after a brow lift?
   Water, oils and makeup around the brows for at least 24 hours.

8. Can I use makeup immediately afterwards?
   Wait at least a day before applying eyebrow makeup.

9. How many times can I use the kit?
   One kit is enough for 4-6 treatments depending on quantity. May vary depending on kit.

10. Do I need to brush my brows afterwards?
    Yes, use a spoolie brush to shape and keep them looking neat.

11. What do the products contain?
    They contain mild liquids for fixation as well as caring substances such as keratin.

12. Can you have an allergic reaction?
    A sensitivity test should be performed before use. Discontinue if irritation occurs.

13. Can I combine with eyebrow serum?
    Yes, but wait 1–2 days after treatment.

14. How quickly can I have a new treatment?
    Wait at least 4 weeks between treatments to avoid overtreatment.

15. Can you have a brow lift while pregnant?
    As a precaution, it is recommended to consult a midwife.

🖤 ​​Mascara – Frequently Asked Questions

1. Can I use mascara after a lash lift?
   Yes, but wait 24–48 hours after treatment.

2. Which mascara is best after a lash lift?
   A light, water-soluble mascara that doesn't weigh down the lashes.

3. Is waterproof mascara harmful?
   It can dry out lashes and is difficult to remove. Use sparingly.

4. How long does mascara last?
   Replace after 3–6 months to avoid bacteria.

5. How do I remove mascara gently?
   Use a gentle, oil-free eye makeup remover with a cotton pad.

6. Is there a mascara that strengthens lashes?
   Yes, nourishing mascaras often contain keratin, biotin or vitamins.

7. How often can I use mascara?
   Daily, as long as you cleanse thoroughly every night.

8. How do I avoid mascara clumping?
   Use a fresh brush and build up in thin layers.

9. Why is my mascara crumbling under my eyes?
   May be due to dry formula or over-application. Change variety if necessary.

10. What is the difference between fiber and volume mascara?
    Fiber mascara lengthens, volume mascara builds thickness.

11. How do I get a natural result?
    Use a brush with narrow bristles and apply only 1–2 coats.

12. Can I sleep with mascara on?
    No – it increases the risk of eye irritation and eyelash damage.

13. Can I use mascara on the lower lash line?
    Yes, but choose a narrow brush for more precision.

14. How do I remove mascara without damaging my lashes?
    Soak a pad with remover and hold it against your eye for 10 seconds – do not rub.

15. Are your mascaras suitable for sensitive eyes?
    Yes, we offer allergy-tested products without perfume.

🖋️ Eyeliner – Frequently Asked Questions

1. Can I use eyeliner with a lash lift?
   Yes, but avoid oil-based products for the first 24 hours.

2. What is the difference between liquid, gel and pen?
   Liquid = sharp, defined. Gel = intense. Pencil = natural look.

3. Which eyeliner is best for beginners?
   Pens or felt-tip pens provide the most control.

4. How do I make eyeliner last all day?
   Use primer and choose a water-resistant formula.

5. Is eyeliner safe for sensitive eyes?
   Yes, choose fragrance-free, ophthalmologically tested varieties.

6. How do I make a wing?
   Use an angled brush or template – start thin and build up.

7. What do I do if the eyeliner smudges?
   Set with eyeshadow on top and avoid oily skin cream.

8. How do I remove eyeliner gently?
   Use cotton swabs and oil-free remover.

9. Can I use eyeliner on the waterline?
   Yes, but choose a waterproof eyeliner that is safe for the inner corner of the eye.

10. How often should you sharpen an eyeliner pencil?
    After 2-3 uses – keep the tip clean and sharp.

11. Can I do eyeliner looks with just shadows?
    Yes! Dampen a thin brush and use dark eyeshadow.

12. What is tightlining?
    When you apply eyeliner directly under the lashes – it gives a fuller impression.

13. What should I avoid after a lash lift with eyeliner?
    Oily remover, heavy creams and pressure on the lash line for the first few days.

14. Does eyeliner last differently depending on skin type?
    Yes, oily skin can cause makeup to slide off – so choose a long-lasting formula.

15. How do I get a natural eyeliner look?
    Use brown pencil and lightly erase with a brush or fingertip.

🌿 Eyelash Serum – Frequently Asked Questions

1. What is lash serum?
   A serum that stimulates growth, strength and thickness of eyelashes.

2. How often do I use eyelash serum?
   Once a day – preferably in the evening.

3. How long does it take to see results?
   Typically 4–8 weeks with daily use.

4. Can I use eyelash serum after a lash lift?
   Yes, but wait 24 hours after the treatment.

5. Does lash serum work on everyone?
   Most people see improvements, but results vary depending on genes and routine.

6. Where do I apply the serum?
   Along the root of the lashes on cleansed, dry skin.

7. Can I use serum on the lower lash line?
   It's okay, but do it carefully to avoid eye contact.

8. Is eyelash serum safe?
   Our products are tested and free of prostaglandins.

9. Can serum cause irritation?
   In rare cases. Discontinue use if you experience redness or itching.

10. Can I use mascara over serum?
    Yes – let the serum dry completely before applying makeup.

11. How long does a lash serum last?
    Approximately 2–3 months with daily use.

12. Can I combine with keratin serum?
    Yes! Use lash serum in the evening and keratin serum for styling/care.

13. How do I store eyelash serum?
    At room temperature, away from direct sunlight.

14. Can I get longer lashes permanently?
    No – the effect will decrease if you stop using the serum.

15. Can I use eyelash serum if I am pregnant/breastfeeding?
    Always consult a doctor. We recommend extra caution.

💧 Keratin Serum – Frequently Asked Questions

1. What is keratin serum?
   It is a caring serum with keratin that strengthens and protects eyelashes and eyebrows.

2. What does keratin do to lashes/eyebrows?
   Keratin rebuilds damaged hair, adds shine and protects against wear and tear.

3. When should I use keratin serum?
   After a lash or brow lift – or daily as a care routine.

4. How do I apply keratin serum?
   With a brush along lashes or in the direction of the eyebrows – avoid direct eye contact.

5. Can I use it as a styling product?
   Yes, it can help shape lashes and brows and keep them in place.

6. Is keratin serum suitable for all skin types?
   Yes, it is mild but allergy testing is recommended in case of sensitivity.

7. How long does a bottle last?
   Approximately 2–3 months with regular use.

8. Can I use mascara on top of keratin serum?
   Yes, but let it dry thoroughly first.

9. Does it work on both brows and lashes?
   Yes, it is multifunctional and fits both.

10. Is there a difference between keratin serum and lash serum?
    Yes – lash serum stimulates growth, keratin serum strengthens and nourishes.

11. How quickly do you see results?
    After a few days, you will often notice more shine and less lash loss.

12. Can I use it every day?
    Yes, it works as a daily care routine.

13. Will keratin serum make my lashes longer?
    Not necessarily longer – but stronger, which gives a fuller impression.

14. Does it contain animal keratin?
    We offer plant-based keratin in many of our products.

15. Is keratin serum necessary after a lash lift?
    It is highly recommended to maintain the strength of the lashes after the treatment.

🔍 Tweezers – Frequently Asked Questions

1. What type of tweezers should I choose for eyebrows?
   Angled tweezers provide the best control and precision when shaping eyebrows.

2. What is the difference between slanted, straight and pointed tweezers?
   Angled: for eyebrows. Straight: for false eyelashes. Pointed: for ingrown hairs.

3. How often should you clean tweezers?
   After each use – wipe with alcohol.

4. How do I get the best results with tweezers?
   Pluck after showering when pores are open. Pluck with hair.

5. Why do the tweezers sometimes tear off the straw?
   May be due to a dull tip or incorrect technique – hold close to the root and pull slowly.

6. How do I sharpen tweezers?
   It can be sanded with fine-grained sandpaper – or replaced if necessary.

7. Can I use tweezers for false eyelashes?
   Yes, especially straight or pointed tweezers are perfect for that.

8. How do I store my tweezers safely?
   In a case or with a plastic sleeve over the tip – protects both the tweezers and hygiene.

9. Can I use the same tweezers for eyebrows and eyelashes?
   Yes, but clean thoroughly between uses.

10. Does it hurt to pick with tweezers?
    A little bit, but it decreases with practice and the right technique.

11. What do I do if I pinch my skin?
    Wash, disinfect and avoid continuing to pick right there.

12. Is waxing better than plucking?
    Picking provides more control for home use.

13. Can tweezers damage the skin?
    Not if you're careful and don't jerk too quickly.

14. How long do tweezers last?
    Several years with proper care – replace if it becomes dull or warped.

15. Are there tweezers for sensitive skin?
    Yes, some have rounded edges and antibacterial coatings.

🖊️ Eyebrow Pencils – Frequently Asked Questions

1. How do I choose the right color?
   Match the roots of your hair, not the ends. Choose a shade darker for fair-haired people, the opposite for dark-haired people.

2. What is the difference between pencils, powders and pomades?
   Pencil = precision, powder = natural, pomade = full & long-lasting.

3. How do I use eyebrow pencil correctly?
   Fill in with small, feathery strokes in the direction of the hairs.

4. How do I make my brows last all day?
   Fix with a transparent brow gel.

5. Can I mix colors?
   Yes – a cooler base tone + warmer top tone gives a natural result.

6. How often do I need to sharpen my pencil?
   After 2-3 uses. Keep the tip narrow but not too sharp.

7. Which pen type is best for beginners?
   An automatic twist-up pen with a fine tip is easiest to use.

8. Will it look natural with eyebrow pencil?
   Yes, if you work in layers and blur carefully.

9. How do I remove eyebrow makeup?
   With gentle remover or micellar water – avoid rubbing.

10. Does eyebrow pencil work after a brow lift?
    Yes – wait at least 24 hours after treatment.

11. How long does a pen last?
    Usually 1–2 months depending on usage.

12. Can I use pen and gel at the same time?
    Yes – pencil for shape, gel for fixation.

13. What do I do if I've drawn too much?
    Erase with a cotton swab or cotton ball and light remover.

14. Which pencil is suitable for thinner eyebrows?
    Thin tip (micro pencil) makes it easier to mimic hairs.

15. Are the pens water resistant?
    Some are – we have several long-lasting and smudge-proof options.

🎨 Eyeshadow – Frequently Asked Questions

1. Do I need primer before eyeshadow?
   Yes, primer evens out and makes the shadow stick better.

2. How do I apply eyeshadow nicely?
   Start with a light base, build depth with darker tones in the crease.

3. Which brush should I use?
   A flat brush for application, fluffy for blending.

4. How do I avoid the shadow from creasing?
   Use primer and set with transparent powder.

5. Can I use eyeshadow after a lash lift?
   Yes – but wait 24 hours to protect the curl of the lashes.

6. What is the difference between matte and shimmery shadow?
   Matte = natural & contoured. Shimmery = lustrous & festive.

7. How do I get stronger pigments?
   Lightly dampen the brush or use primer with grip.

8. How do I remove eyeshadow without irritating my eyes?
   Use a gentle oil-free remover and avoid rubbing.

9. Can I use shadow as eyeliner?
   Yes – use a damp thin brush with dark shadow.

10. Does eyeshadow suit all eye shapes?
    Yes – the technique is adapted depending on the shape of the eyelids.

11. How long does the shadow stay in place?
    Up to 8–12 hours with a good primer.

12. Are your eyeshadows tested?
    Yes – we offer shadows that are dermatologically tested and vegan.

13. Can I use fingers instead of brushes?
    Yes – especially for creamy or metallic shades.

14. How do I clean my brushes?
    Wash with lukewarm water and mild soap weekly.

15. What is best for everyday use – palette or individual shadows?
    Palettes offer flexibility, but individual shadows are perfect for minimalists.

Please contact us if you have any additional questions that need to be added. We reserve the right to make corrections if necessary.